Back to Home

Privacy Policy

Last updated: November 29, 2025

1. Introduction

TagCap ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at tagcap.io.

2. Information We Collect

  • Account Information: Email address (via Google OAuth), display name, profile picture (if provided by Google)
  • Usage Data: Project data (chat messages, settings), uploaded media files (avatars, wallpapers), rendered video files, usage statistics (tokens used, videos created)

3. How We Use Your Information

  • Provide and maintain our service
  • Process your video rendering requests
  • Store and manage your projects
  • Process payments and manage subscriptions
  • Send important service notifications
  • Improve our service based on usage patterns

4. Data Storage

Your data is stored securely using industry-standard encryption. We use cloud services for database and media file storage. All data transfers are encrypted using TLS/SSL.

5. Data Retention

  • We retain your data for as long as your account is active
  • Rendered videos: 24 hours for free accounts, 90 days for paid accounts
  • You can request deletion of your account and all associated data at any time

6. Third-Party Services

  • Authentication providers (Google Sign-In)
  • Cloud database and storage services
  • Video rendering infrastructure
  • Payment processing services
  • Email delivery services

7. Your Rights

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own, including the United States and Australia where our servers are located. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place for all international transfers.

11. Security Breach Notification

In the event of a data breach that affects your personal information, we will notify you via email within 72 hours of becoming aware of the breach. We will also notify relevant authorities as required by applicable law.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@tagcap.io

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.